What it includes
Relationship and notes
VIP, family, business, personal, and spam groups
SMS consent status
AI-safe memory fields
Caller memory
Contacts that make the AI sound like it remembers people
A phone system gets smarter when it knows who is calling. PhoneMachine keeps useful caller memory tied to conversations, not scattered across personal phones.- Where it lives
- /contacts
- Plan fit
- Starter and higher
What changes for the team
More personal replies
Better caller recognition
Cleaner segmentation
Frequently asked questions
What should go in contact notes?
Concrete facts: relationship, preferences, open issue, callback window, and what the AI is allowed to know.
Can contacts affect AI replies?
Yes. Contact memory can inform call handling and suggested SMS replies.
Can I mark spam?
Yes. Spam categorization helps prevent unwanted engagement.