Features
One AI phone system. Every call workflow behind it.
Simple homepage, detailed feature pages, and SEO-friendly content for the real product.AI answering that handles the call before it becomes voicemail
Answer missed, busy, and after-hours calls with your greeting, rules, escalation paths, and business knowledge.
Starter and higher- Custom greeting and persona
- Business hours and holiday handling
- Urgent routing and warm transfer
Calls, texts, voicemail, contacts, and follow-up in one workspace
Give your team one clean place for inbound calls, SMS, voicemail, caller memory, contact notes, and AI reply support.
Starter and higher; outbound SMS after carrier approval- Shared phone inbox
- Inbound SMS and outbound SMS after carrier approval
- Voicemail playback and summaries
Power dialing and campaigns for approved callback lists
Run reviewed scripts, callbacks, confirmations, voicemail drops, SMS drips, and larger follow-up campaigns on higher plans.
Business includes light one-at-a-time calls; Business Pro adds campaigns- Power Dial Contacts
- Power Dial Campaigns
- Voicemail drop
Scripts and knowledge that keep the AI on brand
Create call scripts, FAQs, policies, objection handling, and approved answers so the AI knows what to say and what not to say.
Starter includes basic knowledge; Business adds AI auto-learning- Editable scripts
- Knowledge base
- AI auto-learning on Business+
Automation that turns conversations into follow-up
Create callback tasks, send review requests, trigger SMS workflows, route urgent calls, and push events through webhooks.
Business and higher for webhooks, reviews, SMS keywords, and advanced workflows- Callback tasks
- Review collection and SMS keywords
- API keys and webhooks
Usage, transcripts, compliance controls, and team visibility
Track usage, review transcripts, manage SMS readiness, inspect outcomes, and keep billing and plan limits understandable.
All paid plans; Enterprise adds SSO, SCIM, audit logs, and custom pools- Usage dashboard
- 10DLC setup support
- Call recording and transcripts
Voicemail summaries that turn missed calls into action
Review voicemail playback, transcript, AI summary, urgency, caller reason, and callback next step without listening to every message first.
Trial and higher for summaries; paid plans for full phone workspace- Voicemail playback
- AI summary
- Caller reason and urgency
Contacts that make the AI sound like it remembers people
Store relationship, notes, preferences, consent, tags, caller history, and AI instructions for known customers and personal contacts.
Starter and higher- Relationship and notes
- VIP, family, business, personal, and spam groups
- SMS consent status
Phone lines, routing, hours, and transfer rules
Configure each business number with persona, scope, greeting, business hours, transfer fallback, team assignment, and routing behavior.
Starter includes 1 number; Business includes 2; add-ons available- Line persona and greeting
- Business hours
- Transfer target
AI assistant that helps users configure the phone system
Context-aware help explains each app area, drafts scripts, designs SMS drips, reviews knowledge, and guides setup directly in the product.
All plans- Feature-specific help prompts
- Script drafting
- Knowledge base coaching
SMS drips, keywords, quiet hours, and consent-aware texting
Create follow-up sequences, keyword replies, review requests, reminders, and compliant text workflows after SMS approval.
Business Pro and Enterprise for SMS drips; Business+ for keywords/reviews- SMS drip automation
- SMS keyword autoresponders
- STOP and consent handling
Fax, video rooms, and internal team chat
Send fax documents, create browser video rooms, and coordinate internally around calls without leaving the customer workspace.
Starter includes 25 fax pages; Business and Business Pro include larger pools- Outbound fax and document upload
- Browser video links
- Internal team chat
Review requests and reputation follow-up after positive calls
Send review requests, track clicks, use SMS keywords, and trigger follow-up when a customer interaction is ready for reputation building.
Business and higher- Review request sending
- Review click tracking
- Positive-call follow-up
Appointments, calendar connections, CRM sync, APIs, and webhooks
Connect calendars, CRMs, Google Sheets, Slack, Salesforce, HubSpot, Zapier-style webhooks, and custom systems around phone events.
Business and higher for API keys and webhooks; selected integrations vary- Appointment settings
- Google Calendar
- Salesforce and HubSpot connections
Analytics, usage, admin monitoring, and operational controls
Monitor calls, SMS, campaigns, trial pools, A2P readiness, reporting, usage alerts, and account-level health from admin and analytics views.
Business and higher; Enterprise for deeper governance- Analytics dashboard
- Usage alerts
- Admin reporting