What it includes
Editable scripts
Knowledge base
AI auto-learning on Business+
Approved never-say rules
Business brain
Scripts and knowledge that keep the AI on brand
Your AI should not improvise around pricing, promises, policies, or compliance. PhoneMachine keeps approved answers and escalation rules front and center.- Where it lives
- /scripts
- Plan fit
- Starter includes basic knowledge; Business adds AI auto-learning
What changes for the team
More consistent calls
Safer AI answers
Faster onboarding
Frequently asked questions
Can I edit scripts?
Yes. Scripts are editable and can be assigned to lines, workflows, or campaigns.
Can it learn from calls?
Business and higher plans include AI auto-learning and knowledge base features.
Can I restrict what it promises?
Yes. Add guardrails, approved language, and escalation rules.